Santrauka:
Gydytojų odontologų padėjėjai atlieka svarbų vaidmenį teikiant burnos sveikatos priežiūros paslaugas. Dirbdami komandoje su gydytoju odontologu atlieka efektyvias ir kokybiškas procedūras. Tačiau gydytojų odontologų padėjėjų teikiamų paslaugų kokybė priklauso nuo jų pasitenkinimo darbu, kurį lemia įvairūs vidiniai ir išoriniai veiksniai. Tyrimo tikslas – nustatyti gydytojų odontologų padėjėjų pasitenkinimą darbu ir jį lemiančius veiksnius. Šiame darbe pristatomu tyrimu yra siekiama teoriškai aprašyti ir atskleisti veiksnius, kurie gydytojų odontologų padėjėjų nuomone, lemia jų pasitenkinimą darbu.
Description:
The purpose of the work is to determine dental assistants‘ job satisfaction and its determining factors. There are three main tasks: 1. To describe dental asisstants’ career and ethics. 2. To define dental assistants’ job satisfaction and its determining factors. 3. To reveal factors which determine job satisfaction, in dental assistants’ opinion. Research method – analysis of scientific and professional literature, written survey and its analysis. The survey lasted from 2019 m. March to 2019 m. May. There was 101 dental assistant that participated in the survey. Research instrument – questionnaire, which was made of 20 questions. Research results established facts, that the highest dental assistants’ job satisfaction determine a good working relationship, the opportunity to apply theoretical knowledge and skills practically, the ability to do all the given tasks independently. Low job satisfaction determine non suitable salary and harmful work conditions or environment. Research revealed that respondents, who qualified in college, are more satisfied than respondents who qualified in nursing school. Research showed that dental assistants who work in cities feel more job satisfaction, than those who work in towns. Also, people who work in public institutions are happier than those, who work in private institutions. There are more dental assistants who are satisfied working with only one dentist, than those who work with two or more doctors. Research results indicated that the more hours a day dental assistant works, the less he/she is satisfied. Most satisfied dental assistans are the ones, who already works 5 – 10 years and those who are up to 29 or 50 and more years old.
