Santrauka:
Dažniausiai matome viešojo maitinimo įstaigų meniu matomoje vietoje pateiktą užrašą: „Jei esate alergiškas, informuokite mus“. Klientui gali būti nepatogu klausti, arba alergiškas žmogus bijos dėl jo patiekalo ruošimo eigos. Todėl visoje patiekalų ruošimo grandinėje būtina taikyti alergenų valdymo priemones, kas viešojo maitinimo įmonių specialistams atrodo labai sudėtinga. Alergija glitimui antra iš dažniausiai sutinkamų maisto alergijų. Teorinėje - tiriamoje dalyje aprašoma viena iš vaikų ir suaugusiųjų sveikatos problemų - maisto alergijos. Atlikta anketinė apklausa, kurios metu apklausti kepyklėlės klientai. Svarbiausia buvo sužinoti ar daug jų skundžiasi alergija glitimui ir ar juos domintų kepyklėlėje pagaminti nauji kepiniai be glitimo. Atsižvelgiant į tyrimo rezultatus, į „Prezo“ kepyklėlės valgiaraštį įtraukiami nauji kepiniai be glitimo. Siekiant išvengti kryžminės taršos kepyklėlei sudaroma alergenų valdymo programa. Ekonominėje dalyje apskaičiuojama išlaidos baigiamajam darbui atlikti. Projektui įgyvendinti reikalingi tam tikri resursai. Projekto įgyvendinimui reikalingos patobulintos patalpos, papildomas inventorius, mokymai darbuotojams, greitieji testai alergenams nustatyti, energija, marketingo planas.
Description:
Kornelija Kurmilavičiūtė. Application of the Allergen Control Programme in the Bakery „Prezo”. Professional Bachelor Thesis / Supervisor associated professor Aušra Steponavičienė, Kauno kolegija / University of Applied Sciences, Faculty of Technologies, Department of Public Catering. – Kaunas, 2018. The topic of gluten-free products and the application of allergen management programme is worth to be explored because only a few bakeries are using allergen management programme. Allergy for gluten is one of the most common allergies. The aim of the thesis is to develop an allergen management programme for “Prezo” bakery. The objectives include the analysis of theoretical references; the development of a questionnaire and conducting a survey; the analysis and application of legislation regulating food allergens control. The Thesis includes the theoretical part; the technological part related to the allergen management in a company; the economical part discussing resources, project management; and the conclusions. The theoretical part describes the growing problem of children and adults, that is food allergies. A questionnaire survey was conducted, during which bakery customers were interviewed. The most important thing was to find out whether a lot of them complain about food allergies and whether they would be interested in new gluten-free baked goods. In the technological part, new gluten-free baked goods are included in the “Prezo” Bakery menu. In order to avoid cross-contamination,an allergen control programme has been created for the bakery. The economic part calculates the costs. A questionnaire survey shows that the bakery is visited by customers with food allergies (31%). Also, 58% of the respondents said that allergen labelling would be important to them. 17% of the respondents said they were allergic to gluten and 68% would be interested in gluten-free bakery products. Having analysed the legislation regulating the control of food allergens, the allergen management programme was adapted to the catering company. The programme application requires staff training, inventory and raw material labelling as well as planning and organization of production. The promotion of new products should also be used. The Thesis consists of 53 pages and includes 8 tables, 10 figures, 40 references, 18 appendixes.