dc.contributor.author |
Beshr, Ibrahim Mohamed Ibrahim |
|
dc.date.accessioned |
2019-08-28T10:36:13Z |
|
dc.date.available |
2019-08-28T10:36:13Z |
|
dc.date.issued |
2019-06-12 |
|
dc.identifier.uri |
http://dspace.kaunokolegija.lt//handle/123456789/2547 |
|
dc.description.abstract |
Service quality, customer satisfaction and loyalty in the hotel business are major components
for sustaining a long-term organizational relationship. This thesis covers the quality services that
should be present in four stars’ hotel Perkūno Namai. It uses data from noble literature and well
accredited surveys and sites. |
en_US |
dc.language.iso |
en |
en_US |
dc.subject |
hotel services, hospitality, service quality |
en_US |
dc.title |
Quality of Services in Four Star Hotel Perkūno namai |
en_US |
dc.title.alternative |
Paslaugų kokybė keturių žvaigždučių viešbutyje „Perkūno namai“ |
en_US |
dc.type |
Other |
en_US |